FINALLY! I received a response that wasn't auto generated:
Dear Rita,
Thank you for your recent message. I apologize if the response you received did not completely explain the situation at hand.
Unfortunately due to the nature of the issue in the game which we have fixed, it is...
Is anyone else having issues with setbacks AGAIN? Down again last night and now my daughter lost a repeater pistol. For the love of all that is good...
I've actually been working Foulberto and the Cave since it opened, and have only looted Silver Freeze once. So maybe your luck is better than most, but unfortunately, not everyone has the same luck. Could you show a little compassion for people like my daughter, who is SEVEN, and doesn't...
It's not a matter of the rep, that's fairly easily gained back, but still takes time. Weapons drops and items purchased, though, are a different story. If you had something that you had just bought at the store, or worked really hard at earning, and it was suddenly gone with no guarantee that...
I told them that a code for special items for those who lost their weapons and such would be an easy remedy and appease many, I'm sure. A code to redeem for gold, one for a special weapon, and one for a special shirt of some sort, because I don't want to have to do the stupid Valentine's quest...
I amended my originall email and sent it to them today so it reads like the original, only with this added:
REALLY, DISNEY???????
And please don't send me back a response in "Pirate Speak". I'd like to have a real answer, to a real problem that many of us have experienced over the last week. I...
I'm just curious to see how many of us have been denied a response to the Blog Update about all the issues this past week.
I wrote this and tried to submit it to Pirates as a response to the Blog about the updates:
Charlotte Heartcastle:
Next time, as a mother AND a player, I would much...