Question Changing emails?

Discussion in 'TLOPO Bugs, Glitches, and Workarounds' started by William Goldhawk, Nov 3, 2017.

  1. William Goldhawk

    William Goldhawk Wanted Pirate

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    Is it possible to change an email to another email? Let me know if I could or not.
     
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  2. Cheysa Finn

    Cheysa Finn Pirate Lord

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    Ahoy!

    I assume you’re referring to your TLOPO account as opposed to PF account? If so, we only allow email changes if absolutely necessary, such as you no longer have access to the current email or it was compromised.
     
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  3. Rose11

    Rose11 Sea Legs

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    hi, so I no longer have access to an email account that I use for TLOPO, would you please let me know what steps I have to take to change my email address?
     
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  4. PrivateRiley

    PrivateRiley Pirate Lord

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    Email support: support@tlopo.com

    This is what they tell you they require in order to make the email change:
    - Your account name.
    - The name of one or more pirates on the account, including level and
    guild (if applicable).
    - A game log.

    Here is where to find logs:
    PC: C:\Program Files (x86)\TLOPO\logs
    Mac: ~/Library/Application\ Support/The\ Legend\ of\ Pirates\Online/Game/logs

    Of course, you will also need to let them know what you want your new email to be.
     
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  5. Rose11

    Rose11 Sea Legs

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    thanks for the help. for some reason I'm really unable to find these game logs even with the multiple instructions given.
    When I type that in my terminal it displays: no such file found. Any idea why this may be happening? (cant find the files manually either)
     
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  6. PrivateRiley

    PrivateRiley Pirate Lord

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    First, click on Finder in the bottom left of your screen. Once Finder has opened, around the top left side of your screen there should be the word Go between View and Window. Click on Go and then when you hold down the option key the Library folder should pop up about halfway down the popup that comes down from Go. Click on the Library folder. Finder will go to that directory and then from there you should be able to navigate to the logs folder.
     
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