Announcement Game & Web Server Notifications

Discussion in 'TLOPO News and Announcements' started by John Foulroberts, Aug 13, 2016.

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  1. John Foulroberts

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    This thread will serve as a running update-log of TLOPO's current server status.

    NOTE: This thread is NOT for discussion purposes. Any replies NOT made by forums/TLOPO staff that do NOT regard the status of the servers will be deleted without question.

    RECOMMENDED:
    "Watch" this thread so you are notified of all of the latest posts!
     
    #1
    Last edited: May 21, 2017
  2. John Foulroberts

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    8/13/2016 @ 4:30PM EDT:

    Down for website & server maintenance. No ETA.
     
    #2
    Last edited: Aug 13, 2016
    Sapphire, Rhony, nathan152000 and 7 others like this.
  3. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/13/2016 @ 4:32PM EDT:

    Website is online, but is pending further updates.

    Gameserver is still down.
     
    #3
    Last edited: Aug 13, 2016
  4. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/13/2016 @ 5:16PM EDT:

    Website is operational. Further updates will be deployed soon.

    The production gameserver is offline until further notice. There was a DDoS attack in the process of our deployment and it nullrouted parts of our server. We cannot do anything until the DDoS subsides and our host removes the nullroute. We apologize for the inconvenience.
     
    #4
    Last edited: Aug 15, 2016
  5. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/14/2016 @ 12:09PM EDT:

    All services are online and operational.
     
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  6. Mike Wass

    Mike Wass Former TLOPO Developer

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    #6
  7. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/14/2016 @ 12:47PM EDT:

    Gameserver is down for further maintenance.
     
    #7
  8. John Foulroberts

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    8/14/2016 @ 2:17PM EDT:

    Gameserver is up right now, but may undergo intermittent maintenance at any time.
     
    #8
  9. John Foulroberts

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    8/14/2016 @ 7:11PM EDT:

    Gameserver #1 is down. Investigating the cause.
     
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  10. John Foulroberts

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    8/14/2016 @ 9:43PM EDT:

    No further updates have been released. Gameservers are still down until further notice. We apologize for the inconvenience!
     
    #10
  11. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/14/2016 10:54PM EDT:

    The login servers are offline due to a DDoS attack. We are getting DDoS protected login servers soon, so this should not be an issue for much longer. We apologize for the inconvenience, we are unable to do anything about it until the nullroute is removed.

    I received these in my inbox from our host as well:
    Screen Shot 2016-08-14 at 10.53.26 PM.png Screen Shot 2016-08-14 at 10.53.42 PM.png
     
    #11
    Last edited: Aug 14, 2016
  12. Mike Wass

    Mike Wass Former TLOPO Developer

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    8/15/2016 6:52PM:

    We are migrating our login servers onto a different host which offers quality DDoS protection, the migration is expected to take no longer than one day. We apologize for the inconvenience.

    Regarding gameserver-ny-1.piratesonline.co:

    Screen Shot 2016-08-15 at 6.43.06 PM.png

    Our host has given us a permanent nullroute due to the 24-hour DDoS attacks that have been occurring. Considering that I am paying for gameserver-ny-1 by the hour, and its currently inaccessible state, there is no point in keeping it active. I'm just going to destroy it to save funds. We will have the new server online hopefully tomorrow.

    We apologize for the inconvenience. It's a shame that a bunch of trolls with a shiny botnet can be able to cause so much havoc.
     
    #12
  13. Davy Darkrage

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    8/16/2016 @ 5:17PM EDT:

    All TLOPO services should be restored at this time. We appreciate the patience as we worked to resolve the outage.
     
    #13
  14. John Foulroberts

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    8/17/2016 @ 4:12PM EDT:

    We've become aware of some issues regarding latency (delay) with our servers, causing people to disconnect a lot or take a while to log in. We're working on solving this issue and appreciate your patience. Currently, our log in servers are located in Las Vegas and Quebec, so if you live a considerable distance away from either of these locations, this may be why you are experiencing problems.

    A brief explanation of the scenario:
     
    #14
  15. John Foulroberts

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    8/21/2016 @ 1:45PM EDT:

    Several users have reported an issue where they'd be kicked after creating a new pirate and would be unable to log back in. We're working to identify what the issue is and drum up a fix. We appreciate your patience.
     
    #15
  16. John Foulroberts

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    8/21/2016 @ 8:16PM EDT:

    Update 1.13.0 is being deployed to the live alpha server!
     
    #16
  17. John Foulroberts

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    8/21/2016 @ 11:20PM EDT:

    Servers are down unexpectedly. We're not sure of what the cause was yet, but we're working to bring them back up in a timely manner.
     
    #17
  18. John Foulroberts

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    8/21/2016 @ 11:30PM EDT:

    Evidently nobody can reconnect due to the some issue between the server and client failing to return an SSL handshake. We're investigating the cause.
     
    #18
  19. Captain Redhorn

    Site Founder

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    8/22/2016 @ 1:52AM EDT:

    Servers are online and fully operational.
     
    #19
  20. John Foulroberts

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    8/25/2016 @ 10:21PM EDT:

    Servers are down for some brief maintenance. Patches for district resets.
     
    #20
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