Load/No load problem

[kevinb]

Last time I played was yesterday at about 1800 CDT. Today, I try to launch and I enter the correct login information into the launcher. It goes through a quick file check then the launcher disappears to start the loading process. This quickly stops and it goes back to the launcher. I've tried reinstalling the launcher with negative results. What's going on? Launcher is the latest version since I just downloaded it from the website.

 

[Deckshot]

Are you on macOS or Windows? Try running the launcher as admin.

There's also a chance the game doesn't have enough memory. This forum thread shows you how to fix it. Memory hasn't been a big problem for awhile but the solution is worth a try if nothing else works.

You can also try reinstalling the game + a restart.

The game outputs a log in the install directory /logs every time it runs. If none of these solutions work, your latest error log should have more information. Good luck.

 

[kevinb]

Windows 7, 64 bit Pro. Memory has never been an issue. Here is a log file with all the errors. I have attached another log when it ran normally right before.

 

[kevinb]

Okay, just uninstalled the game fully and reinstalled it again with the same results. Loaded as an admin and everything. Must be on the server side or something.

 

[Will Callecutter]

This forum thread shows you how to fix it. Memory hasn't been a big problem for awhile but the solution is worth a try if nothing else works.

Kind of. The game uses way less memory on initial load-in than it used to, but the memory leak still exists, and unfortunately there's no workaround for it.

 

[StarfireRose77]

Email support along with your logs and see if they can help you.

 

[Sam Dampflint]

Make sure your password doesnt have special characters like ! % ect ect