1. Hey there Guest, please review our new policy on Discord servers.

Question Upload a file

Discussion in 'Forum Discussion and Feedback' started by Gorgie, Dec 28, 2016.

  1. Gorgie

    Gorgie Pirate

    Joined:
    Mar 1, 2016
    Messages:
    80
    Likes Received:
    62
    How do i upload a file to a thread or private message? overtime i press the upload a file button below, i click the screenshot, and it says "there was an error uploading your file."


    Thanks!
     
    #1
  2. ArabellaDrummond

    Greeter

    Joined:
    Nov 16, 2015
    Messages:
    1,060
    Likes Received:
    1,168
    Greetings @Gorgie! The other option aside from the one you mentioned is to add a link (Without using the screenshot option) into the message to whatever it is you are trying to upload.

    Unfortunately as i have noticed the screenshot option isn't working properly.

    This is the only other way i can think of (Sorry if i can't be of more help).

    I'll tag some forum staff in case they can help out @Captain Star @Kat Five Knives @Captain Redhorn
     
    #2
  3. Captain Redhorn

    Site Founder

    Joined:
    Oct 19, 2010
    Messages:
    3,434
    Likes Received:
    9,153
    Hmm, I was able to upload a screenshot without any issues. Can you check the file type? (.jpg, .png, etc.)

    Going to tag @Davy Darkrage , he may be able to help.
     

    Attached Files:

    #3
  4. ArabellaDrummond

    Greeter

    Joined:
    Nov 16, 2015
    Messages:
    1,060
    Likes Received:
    1,168
    I've been using .png, even with a small image it hasn't worked right.
     
    #4
  5. PirateJasonS

    Site Founder

    Joined:
    May 6, 2015
    Messages:
    1,136
    Likes Received:
    1,766
    Although I don't know if it would make a difference, there is a flash based uploader that's enabled by default. I have mine disabled because of the button occasionally disappearing otherwise, but you can try disabling it here to see if it helps you:
    https://piratesforums.co/account/preferences
    It's under "Options", 3rd main check box down (or 4th if you count the sub-item check box).

    If this doesn't work, no harm done, but it's worth a shot.

    Also, @John Foulroberts should probably be tagged here too
     
    #5
  6. John Foulroberts

    Admin

    Joined:
    Oct 25, 2010
    Messages:
    4,791
    Likes Received:
    13,876
    Our maximum attachment file size is 5.12MB. If your file is larger than this, it will not upload. Additionally, make sure you have Flash enabled (for the forums at least).

    Also, what browser are you using?
     
    #6
  7. Gorgie

    Gorgie Pirate

    Joined:
    Mar 1, 2016
    Messages:
    80
    Likes Received:
    62
    Safari on a Mac, the size of about 470 KB, and i tried it in PNG, JEPG, PDF
     
    #7
  8. Davy Darkrage

    Head Admin

    Joined:
    Oct 12, 2010
    Messages:
    1,917
    Likes Received:
    6,739
    @Gorgie As suggested above, try disabling the Flash uploader: https://piratesforums.co/account/preferences

    I know it's been causing some issues for people on Firefox, so it might be worth a shot here too. The only caveat is you will only be able to upload one file at a time. In the next couple of months (which, I understand, is a long time to wait) a brand new file uploader will be available that doesn't use Flash and should have less compatibility issues.
     
    #8
    PirateJasonS likes this.
  9. Lume

    Lume Honorable Pirate

    Joined:
    Dec 10, 2016
    Messages:
    150
    Likes Received:
    150
    If worse comes to worst, use an external site to link your screenshot.

    http://imgur.com/

    Good luck!
     
    #9
  10. jamesc1997

    jamesc1997 Honorable Pirate

    Joined:
    Feb 2, 2017
    Messages:
    154
    Likes Received:
    50
    works fine for me idk try and external site like g avatar or whatever it is
     
    #10
  11. ANZ

    ANZ Wanted Pirate

    Joined:
    Jun 2, 2016
    Messages:
    411
    Likes Received:
    383
    I don't personally tend to upload files, best thing to do is use links. I use Sharex or Lightshot. Just a second option for you to think about :)
     
    #11
  12. MarkPlankwalker

    MarkPlankwalker Pirate Master

    Joined:
    Oct 29, 2016
    Messages:
    914
    Likes Received:
    815
    I'd say use a different browser Safari is know to be kinda finnicky
     
    #12

Share This Page