I nor any of my friends have ever had names accepted by whoever chooses whether or not names are allowed. For most every name I've tried it hasn't violated the naming guidelines in any way, yet they always decline. Why is a name like "Serana" denied, yet there are people in game right now with a name like "Serena". Who does this? And what's the issue? What's the purpose of being able to name your character if they never accept anything? I also don't understand why they need naming guidelines unless the name is clearly inappropriate. What's wrong with having a similar name to some random npc in game? but that's besides the point.