Megathread White screen when loading

I know there are some helpful people in this game, I got Raven's Cove quest and staff quest done with the help of fellow guild members being utilized as a teleportation totem, so keep in mind this might be a helpful thing if you're looking to get to a certain spot in a cave. At least, until this is fixed.
 
Same as thunderstorm, I don't actually crash going into caves, just an extremely long wait time to get in. I think a lot of people think they have crashed so they close the game and do it again and get the same results.
Not exactly, actually, some people (like myself) have gotten into the caves, but we're unable to go past a certain point without crashing.
I've attached screenshots for reference.
 

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I was able to go into the Raven's Cove mines without crashing but haven't walked all over yet, I'll test that out for me.
 
 
This issue has been (potentially) corrected in the latest release.

 
I need to enter to thieves den in order to progress on the quest for the liberation of the black pearl. But 100% of the times i try to enter the games just crashes. either the screen stays black or the white screen appears. its been days like this and im stuck.

Thanks in advance
 
2 days ago Ive helped a player reach thieves den, I didnt experienced any issue at all, but that player did all the time. When reaching the boss from thieves den he got his game crashed but I didnt.. so idk. Till this gets fixed, ask around on tortuga for help.
 
Screen goes black when you enter Murky Hollow. The audio works but my pirate sounded like it was running the entire time even though I was not controlling him at all.
 
When I get to the Royal Caverns, I am unable to progress in my mission due to it giving me a (not responding screen) Suggestions?
 
This is part of the white screen issues that the game has been struggling with. As a suggestion, I would turn all your game audio off through the in-game settings. This includes sound effects, music and the first-mate voice. Once you do that, save your settings. I can't guarantee this will help, but it might.

It's a very complex issue that has been tricky for us to narrow down. We're still working on figuring it out.
 
Every time you enter this cave, the game immediately crashes. I even tried to lower my graphics display to help but it still crashes hard.
 
Yeah, we're aware of the issue. This is the white screen issue that we have referenced on the avatar selection screen. It's a very tricky bug to fix but we are still looking into it.

In the meantime, try disabling all audio settings you have in the game and see if that helps at all.
 
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