I have tried firewall permissions, AV, compatibility mode, everything up to allowing more RAM which I cannot set it as priority due to it not actually launching the service in the menu. 8gb ram with a gtx540m
Runs fine on my HP but will not launch on the alienware.
Have you tried deleting the entirety of the TLOPO folder and redownloading it? You could also try deleting the cache folder first.
Does the launcher not pop up at all? Or does it just pop up and then close automatically?