LEO
Site Founder
It's been a while since I've posted my own thread especially about the game and the issues players face almost every time they play. So here I go with another attempt which hopefully you mates may support and take it to Mickeys ears so that they may do something.
I will start this with the thing you are most familiar with.
Content:
Here is POTCO's last release note on April 11th
It is summer and this is the season that games usually do get most populated since kids especially are out of school. But little should that matter since this is a game in which those who pay to play expect to see new content added regularly. Test server has also shown no sign of new content since the 5 emblems added. So what is Disney's DIMG up to?
Those statistics by the way are Directly from the Release notes which Disney provides us.
http://piratesonline.go.com/#/news/releasenotes.html
The second thing or rather things are the many issues players face in POTCO.
Bugs and other issues:
Take a look at the last release notes above which I quoted think about what you see. It mentions adding content and doing a maintenance. What I find interesting and pathetic if you look at it from a technical point of view is that they ended with two known issues. I've given up on invasions after doing them so many times a long time ago but I am certain neither of them ever got fixed. The sea charts, I am certain that their boosts do not work other than navigation which makes skills recharge faster. This has been broken since they were added to the game in 2009. It took them about 2 years to put it in the release notes and here we are almost 3 months later and still nothing.
I have never complained much about these problems but had to state their own fallacies. The bigger issues are still in the game which include very old problems such as Swift Foot glitch, Leadership messing up skills, Boarding permission,hunters/warships getting stuck in the sea after player ports, etc.
Rather than talk about this, Just take a look at this video which I made almost a year ago. Keep in mind that the issues mentioned on the video were not new.
For more, check the description of the video on Youtube. Some new issues include:
As far as lag goes, this is something that has always existed in POTCO but as years have gone by, it has gotten worse. As many of you may know, I play svs a lot. That is perhaps the first out of two reasons(seconds being friends) that I still pay and play this game. Andaba happens to be the seconds server so it is the unofficial SvS server since Abassa cannot handle everything. That means I like to play with other players and interact like MMO games are meant to be played. In the last couple of months, I have been getting tired of the massive Lag in andaba now being followed by very bad delays upon acting. I sent bug reports, and they in return have told me to move to a quiet server. That is one of the most annoying and unhelpful tip someone can give you in a MASSIVE MULTIPLAYER GAME because first, I want to play the game with other players and second, it is a multiplayer game, and third I want to play it how I enjoy playing with the stuff Disney offered us to play with. They also attempted to blame my graphics card and followed it by telling me to change some stuff in the game options which resulted in even worse game play. In all these bug reports, all the replies were very unhelpful to solve any issue as they never take responsibility in the issues that exist within the game.
This is mostly in Disney’s hands to fix as it is they who control the servers and the software which makes the game available. I could bet that everyone who plays or who has played the game for more than a couple of months has faced lag at some point. I have hosted some SvS events and have attended some others such as Del’s events or others. I know for sure that everyone in those events had some lag due to there being a big crowd. This means that in most cases it’s the weak servers and the limited software of POTCO that create this issue. At least in most cases but I am certain in this because most players do have a good enough computer and a fast enough internet for the game to work without ANY problem since it does not require much to work. One simple fix to this is having regular maintenances or server restarts/resets like once a week or maybe once every three days if they want to be really nice. Though temporary, this always seems to ease things up in the game so if repeated, lag would be at minimum in POTCO’s standards. But even this suggestion they seem to be ignoring as POTCO gets maintenances like every 2 months or only when there is something added. So what is Disney’s DIMG up to?
This last thing, I am going to keep short. That is customer service.
The only thing POTCO’s customer service seems to be good is account management and billing support. As far as game issues such as ones mentioned above, they will either say something to assure you that they are working on which in reality never has a positive result, or they will give us a tip or blame our computers. Now, it’s even worse since they took live chat away. So from 3 options, only one is available in the open with calls being invincible on the site.
==================================================================
I have noticed when I made the video that some blamed my computer or my internet. First of all, IDK how bugs can be a computers fault. As for lag, the computer plays a role to some extent but this is POTCO which requires the technology of a smartphone to run. So here are my PC information:
Here are three consecutive latency tests in Andaba. Latency also is part of lag or something like that.(Search up game latency)
======================================================
I am posting this thread hoping that all who read this do send contact Disney about the lack of content, bugs, lag, and all the issues the game faces. I see this game as "endangered" at the moment. Recently DIMG has put more work to their mobile game than POTCO. If you do contact Disney, hopefully they will realize to some extent the importance of POTCO and hopefully wake up and go to work.
I will start this with the thing you are most familiar with.
Content:
Here is POTCO's last release note on April 11th
I am not sure if that even counts as content. They added 5 new player made emblems (which could have been a lot better choices). Lets suppose this counts though. We are in the last couple weeks of June. If this content counts, it's been more than 2 months and a half with no sign of anything being added to the game in the near future. If you are like me and don't count this, meaning the last real content came on March 22 when ship customization, its been 3 full months. About a year ago, Scoundrel of the seas was added (June 28th). After "Scoundrel of the seas", the only major content DIMG has added to the game has been ship customization(December) and an expansion to it(March). So in about 12 months, We have gotten ONLY one thing and that is Ship customization with upgrades to level 6 and the Brig which was a good addition to the game but very overdue considering it was 4 years after the promise was made. I don't know in what way you have to read this to not see the picture I am trying to create.
It is summer and this is the season that games usually do get most populated since kids especially are out of school. But little should that matter since this is a game in which those who pay to play expect to see new content added regularly. Test server has also shown no sign of new content since the 5 emblems added. So what is Disney's DIMG up to?
Those statistics by the way are Directly from the Release notes which Disney provides us.
http://piratesonline.go.com/#/news/releasenotes.html
The second thing or rather things are the many issues players face in POTCO.
Bugs and other issues:
Take a look at the last release notes above which I quoted think about what you see. It mentions adding content and doing a maintenance. What I find interesting and pathetic if you look at it from a technical point of view is that they ended with two known issues. I've given up on invasions after doing them so many times a long time ago but I am certain neither of them ever got fixed. The sea charts, I am certain that their boosts do not work other than navigation which makes skills recharge faster. This has been broken since they were added to the game in 2009. It took them about 2 years to put it in the release notes and here we are almost 3 months later and still nothing.
I have never complained much about these problems but had to state their own fallacies. The bigger issues are still in the game which include very old problems such as Swift Foot glitch, Leadership messing up skills, Boarding permission,hunters/warships getting stuck in the sea after player ports, etc.
Rather than talk about this, Just take a look at this video which I made almost a year ago. Keep in mind that the issues mentioned on the video were not new.
- After a player reaches scoundrel, does what he/she does and then ports, the ships following end up sometimes getting stuck. This creates more server lag as it has to carry the extra weight.
- I've mentioned this before, and you can try timing it yourself with and without it. If by any chance your work, call me over your ship and hopefully prove me wrong. None of the rigging upgrades have any effect on ships.
- The recent hacking. I don't think I have to explain this. Just take a look at other thread on the forum even videos on youtube. Whether it's game hacking or account hacking, it doesn't matter. It's still Disney's job to handle this issue.
As far as lag goes, this is something that has always existed in POTCO but as years have gone by, it has gotten worse. As many of you may know, I play svs a lot. That is perhaps the first out of two reasons(seconds being friends) that I still pay and play this game. Andaba happens to be the seconds server so it is the unofficial SvS server since Abassa cannot handle everything. That means I like to play with other players and interact like MMO games are meant to be played. In the last couple of months, I have been getting tired of the massive Lag in andaba now being followed by very bad delays upon acting. I sent bug reports, and they in return have told me to move to a quiet server. That is one of the most annoying and unhelpful tip someone can give you in a MASSIVE MULTIPLAYER GAME because first, I want to play the game with other players and second, it is a multiplayer game, and third I want to play it how I enjoy playing with the stuff Disney offered us to play with. They also attempted to blame my graphics card and followed it by telling me to change some stuff in the game options which resulted in even worse game play. In all these bug reports, all the replies were very unhelpful to solve any issue as they never take responsibility in the issues that exist within the game.
This is mostly in Disney’s hands to fix as it is they who control the servers and the software which makes the game available. I could bet that everyone who plays or who has played the game for more than a couple of months has faced lag at some point. I have hosted some SvS events and have attended some others such as Del’s events or others. I know for sure that everyone in those events had some lag due to there being a big crowd. This means that in most cases it’s the weak servers and the limited software of POTCO that create this issue. At least in most cases but I am certain in this because most players do have a good enough computer and a fast enough internet for the game to work without ANY problem since it does not require much to work. One simple fix to this is having regular maintenances or server restarts/resets like once a week or maybe once every three days if they want to be really nice. Though temporary, this always seems to ease things up in the game so if repeated, lag would be at minimum in POTCO’s standards. But even this suggestion they seem to be ignoring as POTCO gets maintenances like every 2 months or only when there is something added. So what is Disney’s DIMG up to?
This last thing, I am going to keep short. That is customer service.
The only thing POTCO’s customer service seems to be good is account management and billing support. As far as game issues such as ones mentioned above, they will either say something to assure you that they are working on which in reality never has a positive result, or they will give us a tip or blame our computers. Now, it’s even worse since they took live chat away. So from 3 options, only one is available in the open with calls being invincible on the site.
==================================================================
I have noticed when I made the video that some blamed my computer or my internet. First of all, IDK how bugs can be a computers fault. As for lag, the computer plays a role to some extent but this is POTCO which requires the technology of a smartphone to run. So here are my PC information:
Here are three consecutive latency tests in Andaba. Latency also is part of lag or something like that.(Search up game latency)
======================================================
I am posting this thread hoping that all who read this do send contact Disney about the lack of content, bugs, lag, and all the issues the game faces. I see this game as "endangered" at the moment. Recently DIMG has put more work to their mobile game than POTCO. If you do contact Disney, hopefully they will realize to some extent the importance of POTCO and hopefully wake up and go to work.
